B-Wise Driving School Cancellation Policy
Effective Date: 1st October 2023
Overview:
Thank you for choosing B-Wise Driving School for your driving education. We understand that life happens and sometimes you may need to cancel or reschedule a lesson. To ensure a smooth and efficient process for all our students, we have the following cancellation policy in place:
24-Hour Cancellation Policy:
-
Notice Requirement: If you need to cancel or reschedule your driving lesson, we require at least 24 hours' notice prior to the scheduled lesson time.
-
Failure to Notify: Failure to provide at least 24 hours' notice will result in a cancellation fee equal to the full cost of the scheduled lesson.
-
Late Arrivals: If you are more than 15 minutes late for your lesson without prior notice, it will be considered a cancellation, and the cancellation fee will apply.
-
Exceptional Circumstances: Exceptions to this policy may be made at the sole discretion of B-Wise Driving School for emergency situations or extenuating circumstances.
How to Cancel or Reschedule:
-
Via Facebook Messenger: The preferred method for cancelling or rescheduling is through our Facebook Messenger.
-
Via Phone: You can also call us by clicking here to cancel or reschedule.
-
Via Email: Alternatively, send an email to us to notify us of the cancellation or change.
Refunds:
Any prepaid lessons that are cancelled with more than 24 hours' notice are eligible for a full refund or may be rescheduled at no additional cost.
By booking a driving lesson with B-Wise Driving School, you acknowledge that you have read, understood, and agreed to be bound by this Cancellation Policy.
For any questions regarding this policy, please contact us. Thank you for your cooperation.
B-Wise Driving School Team